01 · Acceptance of Terms

By accessing or using the services provided by Revenue Locker ("we," "us," or "our"), a service operating in Ontario, Canada, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

02 · Description of Service

Revenue Locker provides an AI-powered phone receptionist and lead capture system for pool service companies. Our platform answers inbound calls, triages caller intent, collects contact and service information, and delivers structured handoff notifications to business owners via SMS and email.

We act as a communication layer between your inbound callers and your team. We do not guarantee the securing of any specific job, booking, or contract. Results depend on your team's response to delivered leads.

03 · SMS & Telephony Services

By providing your phone number or by calling an AI receptionist line powered by Revenue Locker, you consent to receive SMS messages and automated notifications from Revenue Locker regarding:

  • Service inquiry confirmations
  • Dispatch and handoff notifications
  • Account alerts and system updates
  • Onboarding and support communications
Frequency
Varies based on account activity and inbound call volume
Fees
Message and data rates may apply depending on your mobile carrier
Opt-Out
Reply STOP to any message at any time
Help
Reply HELP or contact [email protected]
Note: Mobile carriers are not liable for delayed or undelivered messages.

04 · CASL Compliance — Canadian Recipients

Revenue Locker complies with Canada's Anti-Spam Legislation (CASL). Commercial electronic messages are sent only to recipients who have provided express or implied consent as defined under CASL. You may withdraw consent at any time by replying STOP to any SMS or by contacting us at [email protected]. Withdrawal of consent will be processed within 10 business days.

05 · TCPA Compliance — United States Recipients

By providing your phone number, you expressly consent in writing to receive autodialed or prerecorded SMS messages from Revenue Locker at the number provided, in accordance with the Telephone Consumer Protection Act (TCPA). This consent is not a condition of purchasing any goods or services. Standard message and data rates may apply. You may revoke consent at any time by replying STOP.

06 · Data Processing

Revenue Locker acts as a data processor on behalf of its clients. When our AI receptionist handles calls on your behalf, we process end-user data — including caller contact details, call recordings, and transcripts — under your instruction as the data controller. You are responsible for ensuring your customers are appropriately informed about how their data is handled in connection with your business.

Call recordings and transcripts are retained for 90 days and then permanently deleted.

07 · Acceptable Use

You agree to use Revenue Locker's services only for lawful business purposes. You may not:

  • Use our platform to send unsolicited commercial messages
  • Misrepresent your business identity or service area to our AI system
  • Attempt to reverse-engineer, copy, or replicate any part of our platform
  • Use our services in any way that violates applicable federal, provincial, or state law

08 · Pilot Program & Refund Policy

Revenue Locker offers a 14-day live pilot program. If you do not see value from the service within the first 14 days of your go-live date, you may request a full refund of any fees paid.

To qualify for a refund:

  • Your account must have been active and properly configured for the full pilot period
  • Your refund request must be submitted within 14 days of your go-live date
  • Refund requests submitted after 14 days will not be eligible

Following the pilot period, all subscription fees are non-refundable. You may cancel your subscription at any time with no further charges beyond the current billing period.

09 · Limitation of Liability

To the fullest extent permitted by law, Revenue Locker shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of revenue, missed bookings, or lost business opportunities — arising out of or in connection with your use of our service.

Our total liability to you for any claim shall not exceed the amount you paid us in the 30 days prior to the event giving rise to the claim.

10 · Intellectual Property

All content, branding, AI configurations, prompts, and platform architecture associated with Revenue Locker are the exclusive property of Revenue Locker. You may not copy, reproduce, distribute, or replicate any part of our platform or its outputs without express written permission.

11 · Governing Law

These terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

United States users: To the extent that TCPA or other applicable US federal law governs your use of our SMS services, those laws apply to that specific aspect of our relationship. All other matters are governed by Ontario law.

12 · Changes to These Terms

We may update these Terms of Service from time to time. We will notify active clients of material changes via email at least 10 days before changes take effect. Continued use of our services after that date constitutes acceptance of the updated terms.

13 · Contact

Operating Ontario, Canada